Why It’s Important to Keep Your Cool on Twitter

Thanks to Chris Brogan for highlighting this post by Doug Meacham in which he reports on a “rather tense” Twitter exchange between Doug and Best Buy CMO Barry Judge.
It’s a interesting read.  I’ll let you form your own opinion about who is right/wrong in the conversation.
More importantly, this is yet another example of how Twitter [...]

July 20th, 2009 by matt 

250 Million Reasons Why Your Small Business Should Talk to Facebook

As highlighted by my colleague Alex Hawkinson, Facebook announced yesterday that it signed up its 250 millionth user.
So what does this mean for small business owners?
It means that, more than ever, you need simple online marketing tools to help you get found not only in Google, Yahoo, and Microsoft search engines — but also on [...]

July 18th, 2009 by matt 

An Easy Way for SMBs to Embrace Social Media

CloudProfile is one of the easiest ways for SMBs to embrace social media and become better online marketers.
Watch these two videos to see for yourself.
Video #1 shows how easy it is to “connect” a CloudProfile site with Facebook and Twitter.

Video #2 shows the benefit of “connecting” your CloudProfile into Facebook and Twitter.  Essentially you can [...]

July 16th, 2009 by matt 

Get Paid to Help SMBs Become Better Online Marketers

Warning:  This post is a totally gratuitous commercial for CloudProfile. That said, i think you should read it, especially if you’re interested in getting paid great money to help SMBs become better online marketers.
Different from traditional web sites and search marketing services, CloudProfile is a remarkably simple and inexpensive service that enables SMBs to talk [...]

July 15th, 2009 by matt 

Why SMBs Should Embrace the Social Web to Get More Customers

I am firm believer that commerce between people starts and ends with a simple conversation — and I believe that the web is increasingly the place where most of these conversations are happening.
Want some proof?  Check out this survey research released yesterday by Razorfish showing just how often modern consumers share product reviews via the [...]

July 14th, 2009 by matt 
What do President Obama and SMBLive Have in Common?

What do President Obama and SMBLive Have in Common?

Question:  What do President Obama and SMBLive Have in Common?
Answer:  Both are committed to helping SMBs survive this difficult economy.
Just this afternoon The Washington Post reported that President Obama is considering plans to make a portion of the $700 billion in Federal bailout funds directly available to small businesses.  I’ve not had a chance to [...]

July 11th, 2009 by matt 
Roto-Rooter Not Only Fixes Clogs: They Blog As Well

Roto-Rooter Not Only Fixes Clogs: They Blog As Well

I believe that conversation is commerce, and all commerce is powered by conversation.
I was totally convinced of this several years ago after finishing the The Clue Train Manifesto for the first time.
I am even more convinced today after reading this post by Chris Baggott highlighting how Roto-Rooter is successfully leveraging a corporate blogging strategy to [...]

July 1st, 2009 by matt 

Advertising in the Yellow Pages: Should SMBs Fish or Cut Bait?

For more than 100 years small business owners have been paying for placement inside of yellow pages directories and getting rewarded with lots of new customers.  It was a great ride while it lasted, but unfortunately for yellow pages publishers the game is slowly coming to end.
Seriously, think about it for a moment.  When was [...]

June 30th, 2009 by matt 
Click Fraud at Facebook: The Silence is Deafening

Click Fraud at Facebook: The Silence is Deafening

TechCrunch reported yesterday how Facebook is enraging small business advertisers due to massive click fraud.

It turns out that SMBs have been complaining for weeks — and although Facebook has invited angry customers to submit their logs for formal review — the company has been surprisingly slow to genuinely engage the issue.  Just this morning Brandon [...]

June 22nd, 2009 by matt 
Online Marketing for SMBs:  A Total Crock-of-Clicks!

Online Marketing for SMBs: A Total Crock-of-Clicks!

Borrell Associates released a deeply insightful report this past week entitled:  The Economics of Search Marketing: Addressing the Challenges of a Scalable Local Online Advertising Model.  The paper was under written by Clickable and can be downloaded for free from their site.
In summary, the report finds that up to 90% of SMBs who invest in [...]

June 19th, 2009 by matt